![]() Please do not return your goods to us freight collect. If we can process your return more quickly, you will also get your money back more quickly. You will make it much easier for us to process your returned goods if you fill out your return form and enclose it with your return. DHL will also send you an email with all the listed options for creating a label. You will also receive a QR code on the page that you can show to have the label printed out at a Deutsche Post branch, a DHL parcel shop, at most DHL Packstations or by your DHL delivery person. If you have entered your data correctly and clicked the Next button, you will be taken to a DHL page from which you can open or download your returns label as a PDF and print it out yourself. This link will take you to a form page from DHL where you can enter your sender data. In order to use the return label, please click on the marked link contained in the e-mail with the shipping confirmation of your goods. Please use the DHL return label that we provide for your free return. The return of your goods within Germany is free of charge. Excluded from this are goods for which the legal right of withdrawal does not apply, such as table tennis bats that have been assembled according to your wishes. If something does not fit or please you, or if you are not satisfied for any other reason, you can return all items within 30 days of receipt of the goods. Then there is no hurry to try on your ordered clothing or to check your ordered goods. That's why we're extending your 14-day right of withdrawal to a 30-day return option, giving you a 30-day money-back guarantee. WWe want you to be completely satisfied with your order. 30 DAYS MONEY BACK You have 30 days to return ordered goods.
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